Customer Centric

Customer Centric

Function : Invention / Innovation Management
Action Group : Innovative Thinking
Key Action : Make serving the customer the #1 purpose of our company. Confirm all functions serving this customers centric philosophy.
Key Code : INITCC

Related Resources From Around The Web

Many of these articles are dead on point to the function at hand, but some are designed to get you thinking from "left field, right field" and just expand your imagination a bit. Enjoy!

Articles

Books

Related Sites & Products

  • DALECARNEGIE.COM
    service guide-customer service-customer service tips|dale carnegie | outstanding customer service guide
  • CUSTOMERSERVICEMANAGER.COM
    customer service manager.com, resource for customer service professionals - csm
  • BUSINESS.COM
    customer service - find customer service vendors, tips & advice, buying guides - business.com