Function | : | Production Management |
Action Group | : | Total Quality Management |
Key Action | : | Create a warranty for products/services that exceeds customer expectations and a positive policy for fulfilling the warranty when needed. |
Key Code | : | PDQMWS |
Many of these articles are dead on point to the function at hand, but some are designed to get you thinking from "left field, right field" and just expand your imagination a bit. Enjoy!