After Sale Activities

After Sale Activities

Function : Sales Management
Action Group : Sales Support
Key Action : Initiate, improve all after-sale actives to ensure customer satisfaction and increase customer loyalty and repeat sales.
Key Code : SSCRAS

Related Resources From Around The Web

Many of these articles are dead on point to the function at hand, but some are designed to get you thinking from "left field, right field" and just expand your imagination a bit. Enjoy!

Articles

Books

Related Sites & Products

  • IBM.COM
    ibm - smarter planet - smarter commerce - overview - united states
  • AMAZON.COM
    amazon.com: after sales: books
  • STUBHUB.COM
    satisfaction tickets - satisfaction tour dates at stubhub!